Description
What are flexible maintenance and support contracts?
Integrated Systems SSC flexible maintenance and support contracts offer one maintenance package covering all of a company’s branches and systems under a single contract: physical security systems, low-current systems, data network infrastructure and control rooms. The package includes scheduled preventive maintenance and fast fault support to reduce downtime and raise system reliability at the lowest possible cost.
- Contract scope: Multiple branches + multiple systems in one package
- Systems covered: Physical security, low-current, data networks, control rooms
- Maintenance type: Scheduled preventive + on-demand corrective
- Flexibility: Package tailored to number of branches and systems
- Team: Specialised low-current engineers and technicians
- Based in: Riyadh, Saudi Arabia
Why One Contract for Multiple Branches and Systems?
Multi-branch companies often deal with several contractors and separate contracts per system or site, which raises costs and spreads responsibility. We bring it all into one contract with a single point of contact, one visit schedule and unified reports, making it easier and cheaper to keep systems ready at every location.
Systems Covered by the Flexible Maintenance Package
- CCTV cameras and NVR/DVR recorders
- Access control, fingerprint, face and time attendance devices
- Smart vehicle and pedestrian gates and parking systems
- Intrusion alarm and video intercom systems
- Data network infrastructure: copper and fibre cabling, switches and Wi-Fi
- Control rooms, network racks and IP communication systems
What Does the Maintenance and Support Service Include?
- Scheduled preventive visits for each branch
- Performance checks, equipment cleaning and testing of sensors, locks and gates
- Emergency visits when faults occur
- Software and configuration updates, permission reviews and configuration backups
- A report after every visit on system status and recommendations
- Advice on upgrading systems or replacing end-of-life equipment
How Do We Start a Flexible Maintenance Contract?
- Survey the branches and inventory existing systems and equipment
- Design a flexible package for the number of branches, system types and service level
- Sign one contract with a unified visit schedule and a single contact
- Carry out preventive visits and respond to tickets with regular reports
Benefits for Your Organisation
- Less system downtime and problems caught early
- Lower cost than separate contracts per system or branch
- Longer equipment life and sustained performance
- Clear accountability with one provider for all branches and systems
Frequently Asked Questions
Can one contract cover all of a company’s branches?
Yes. The package is designed to cover multiple branches and systems under one contract with unified visits and reports.
Which systems does the maintenance contract include?
Security systems such as CCTV, access control, gates and alarms, low-current systems, data network infrastructure and control rooms.
Do you maintain systems you did not install?
Yes. We start by surveying and inventorying existing systems, then add them to the contract after inspection.
What is the difference between preventive and corrective maintenance?
Preventive maintenance is scheduled inspection and tuning before faults occur; corrective maintenance fixes an existing fault. The contract includes both.
How is the contract cost determined?
By the number of branches, system types, equipment count, number of visits and required service level, and we aim to offer the lowest possible cost.
Do you provide reports after each visit?
Yes. We provide a report on system status, work carried out and recommendations after every visit.
Is the service available outside Riyadh?
Yes. We serve company branches in different Saudi cities under the same contract, as agreed.
Examples of Projects We Delivered
- King Khalid Hospital, Al-Kharj: 4 Italian BFT GIOTTO Vehicle Barriers for the Main Gate — King Khalid Hospital, Al-Kharj
- NCMS – Al Yasmin Building: Access Control System — National Company for Mechanical Systems (NCMS)
- Ejada Debt Collection – Al Narjis Branch: Smart Pedestrian and Parking Gates — Ejada Debt Collection Company
- Othaim Markets – Riyadh Branches: 23+ Smart Parking Gates for Amazon Delivery Vehicles — Othaim Markets
- Vitality Clubs: Data Infrastructure, Network and CCTV Upgrade — Vitality Clubs
- Seven Gardens Hotels – Riyadh: Car Park Barriers Linked to Guest Booking Validity — Seven Gardens Hotels Riyadh
Our Other Services
Want one contract covering all your branches and systems? Request a site survey to inventory your systems and design the right maintenance package.
